Founder
Plugged In Coaching & Consulting, LLC
Menomonee Falls, WI
Courtney Hull is the Associate Dean of Fire/EMS Training at Waukesha County Technical College and the founder of Plugged In, LLC, where she focuses on leadership, communication, and connection in high-stakes environments. A former career firefighter/AEMT, Courtney transitioned to full-time Fire/EMS education in 2010 and holds a master's degree in Training and Development. Known for her engaging, relationship-driven teaching style, she is passionate about building inclusive learning environments and developing resilient, high-performing teams.
Courtney brings a strategic, people-first approach to every classroom, firehouse, and boardroom she enters, helping others learn, grow, and lead with purpose. Outside of work, she enjoys traveling, hiking, photography, trying new foods, and cheering on her son at sporting events.
Creating an inclusive environment is one of the most important factors in recruitment and retention. This presentation will help instructors, trainers, and leaders adjust learning activities and recruitment strategies to attract and retain the next generation of fire and EMS responders.
Learn from instructors, students, and program administrators who have successfully implemented a Dual Enrollment Academy providing fire and EMS education to high school students across Southeast Wisconsin.
Whether you are an instructor, preceptor, officer, or leader within your service, this presentation will provide tangible strategies that can be implemented to help attract, engage, and retain the next generation of responders.
