“You call, we haul, that’s all.” For generations, the default EMS delivery model has been fee-for-transport to the Emergency Department for stabilizing care. Emergency Departments are among the most expensive and inefficient avenues to health care, and statistics...
Do the dinosaurs need to go? Or is EMS still too young to survive without the wisdom of these tribal elders? Corporate America is desperately seeking to retain older employees because it recognizes the brain drain that can happen when experienced people leave faster...
There are places in our EMS systems where leaders can leverage existing resources to maximize our productivity. We can use existing technology, or no-cost communications solutions or techniques, and develop organizational policies that will help us do more with what...
Many people hear the term mentoring and think of individual professional development, but mentoring new or promising members can improve how your agency functions and even make your job easier. It is imperative that today’s leaders in EMS develop...
Have you ever worked for a bad boss? Someone who is volatile, or a micromanager, or someone who is paranoid? Is it possible that YOU are a bad boss? This lecture will look at some common types of dysfunctional managers, coping mechanisms if you are stuck with one, how...
