Bad Bosses

Have you ever worked for a bad boss? Someone who is volatile, or a micromanager, or someone who is paranoid? Is it possible that YOU are a bad boss? This lecture will look at some common types of dysfunctional managers, coping mechanisms if you are stuck with one, how...

Effectively Managing Conflict Resolution

The EMS way tends to be “That is how we have always done it”. This most dangerous statement illustrates to not change anything, do what you are told and be quiet. Are we still doing things this way and if so, why? Our world is ever-evolving and things need to change...

Keeping It Clean: The Ryan White Act and Infection Control for EMS

A dirty needle stick or blood splashed in the eye can be a terrifying event to a clinician. In one national study of paramedics, 22 percent of respondents reported at least one blood exposure in the previous year.  Is your agency truly prepared to address the clinical...

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