Andrea Sjaardema Zickmund FP-C/ NREMT-P/FF has been working in EMS for 18 yrs. She has worked at every level from EMT through Flight Paramedic. She is known as the black cloud in all the busy 911 systems she has worked, as a lead paramedic. She has been teaching in EMS programs since 2007. She has worked in the HEMS and fixed wing environment, and she currently works for Franciscan EMS as the Critical Care EMS Educator and critical care paramedic on the ground service. She also works for Laporte County EMS as a Paramedic. She owns her own CPR instruction business and is an expert content author for Target/Vector Solutions, building online learning courses. Andrea has a passion for teaching and working as a paramedic.