Priority Dispatch

Priority Dispatch


Priority Dispatch Corp.™ (PDC™), the leader in multi-service 9-1-1 dispatch call-taking solutions, is endorsed by the internationally recognized International Academies of Emergency Dispatch,™ and uses their Priority Dispatch System® (PDS®) protocols in all PDC products. 

Many companies have attempted to provide products and training for emergency communications center call-taking, but PDC is the only company to use a comprehensive systems approach, providing substantial, frequent updates, a wide range of products and services, and an impressive 35-year track record of success. Historical statistics show that using PDS protocols and PDC products reduces the risk to field responders, lowers the cost and liability of emergency services for local governments, while increasing the quality of service and citizen satisfaction.

PDC delivers the protocols in ProQA Paramount® dispatch software, which interfaces with most CAD and phone systems, as well as in a cardset format. We also offer AQUA Evolution®quality assurance and improvement software, training, consulting, and Academy accreditation support. For more information, email, call 800-363-9127, or visit us on the Web at

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